In fast-paced development timelines, teams are often forced to skip critical steps in the design process. Unfortunately, user testing is one of the most commonly omitted steps. In an effort to save time in the short term, significant usability issues often arise, requiring more time to correct them in the long run.
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Design 
This is part one in a multi-part series on usability issues with fast food eCommerce websites. We visited fast food restaurants to test how real-life users experience ordering through their websites.
In each part, we'll highlight the usability problems (and possibly some successes) we discovered while performing guerrilla user testing(1) at popular fast food restaurant locations.
We'll also offer suggestions on improving each website for higher conversions and customer satisfaction.
Marc Madjaric
Design 
The world of product design is ever-evolving. It’s essential to stay up-to-date on the latest conversations happening in the industry. No matter what phase you are at in your UX and Product journey, the web is full of free resources for UX Design and Product Management.
The accuracy of content out there can be a bit confusing. With so many choices, how do you know which content, authors, and sites are worth discovering? We polled our Product Design Consulting team to curate a list of trusted resources for design news and innovation.
Michel Velis
Design 
Hiring product design consultants often feels like a blind date - you have to hope your friend knows exactly what you need in a partner. At Bitovi, we match product designers with projects based on the depth and breadth of their experience, their unique skills, and your project’s needs. Well-rounded product design teams should have people experienced in both B2C and B2B platforms. They should be able to design end-to-end for mobile, native apps, or desktop experiences. They should be proficient with common design tools. And they should be active problem solvers.
Heatherlee Nguyen
Design
Accessibility was front and center in my previous article, 3 things every product design team needs in 2023. People seem to be passionate about ensuring designs are accessible. There’s a lot of talk of it online, but how many product design teams have a designer on their team with lived disability experiences?
Heatherlee Nguyen
